Description
Objective
To help U.S. firms navigate the increasingly complex international marketplace, the Platinum Key Service offers clients a comprehensive, customized way to achieve their business goals through long-term, sustained support. The service is tailored to the client’s needs through a mutually agreed upon Scope of Work.
Platinum Key Service Overview
Using the Platinum Key Service, U.S. firms can attain customized support from the U.S. Commercial Service on a range of issues in which the company needs longer-term, sustained assistance. Working with overseas personnel, clients identify specific requirements, which constitute the “Scope of Work” for the service provided, and establish a timeframe for completion of the service (typically six months to a year).
Assistance provided through the service can include a range of
issues that relate to achieving one or more complex business
goals or objectives. The issues can include but are not
limited to market identification, product/service launch, project
development, regulatory and technical
assistance, product standards, technical standards and product
registration assistance, market development and facilitation.
U.S. Commercial Service Quality Assurances
- Overseas commercial officers work closely with the client to design a strategy to meet the client’s specific needs;
- Commercial specialists fully apprise the client of the work that is being performed, including regular progress reports as outlined in the Scope of Work;
- Commercial specialists have a complete understanding of the client’s product/service and understand the client’s market goals and objectives;
- Commercial specialists serve as the client's point-of-contact and oversee the delivery of the service; and
- All requirements identified in the scope of work are met.
Client Responsibilities
- Clearly articulating the matter/issue on which they need assistance, including communication of a reasonable timeframe within which the work must be completed;
- Providing all written or other background material that is necessary for the overseas commercial officers and specialists to complete the agreed-upon scope of work;
- Providing timely updates as needed to meet the agreed-upon objectives of the scope of work; and
- Timely follow up on recommendations that have been made and business opportunities identified.
Cost
$3,000 - 4,000 USD minimum per case (Billable Hours plus materials). The service is priced according to the expected work outlined in the individual Scope of Work contract.
Lead-time
Ongoing service for six months, one year, or a specified time frame based on a mutually agreed upon scope of work.
How to order
Click here to contact us to request your Platinum Key Service.