A paint manufacturer in Memphis contacted Trade Specialist Ree Russell for documentary assistance with a shipment destined for a new customer in the Philippines. Ms. Russell provided detailed counseling on documentary requirements for the shipment, including handling of documents needing local certifications, authentications, apostille, and consular legalization.

Three other documents needed additional clarification, so she counseled the firm about the new Asia Now Express Service, which guarantees quick answers to exporter questions. The exporter's questions about the three documents were passed to Commercial Specialist Bebe Montesines at the U.S. Commercial Service office in Manila. She answered the remaining documentary questions within 24 hours and provided a much-needed referral to just the right officer in the Philippine Bureau of Food and Drugs (BFAD). The Memphis firm was able to clear the shipment in time for their Fall market show, which their new Philippine vendor was able to attend.

Simple, fast, and free...this export transaction was completed successfully thanks to CS Memphis, CS Manila and the Asia Now Express Service!

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